How to Reach Customer Service at Your Prepaid Card

Adam Rust

How to reach customer service at 10 of the largest prepaid debit card companies:

1) Green Dot: Automated phone at (866) 795-7597. Contact by to P.O. Box 5100; Pasadena, CA. 91117.

2) Rush Card:  (866) 787-4227 for the status of applications, to apply for a new card, or to ask questions about your open account. 

3) Global Cash Card: call to (866) 395-9200. Their corporate address is 3972 Barranca Parkway Suite J610, Irvine, CA 92606.

4) Wal-Mart MoneyCard: call (877) 937-4098. Contact their team at Green Dot's address.

5) American Express BlueBird: Call (855) 431-1156. 

6) NetSpend VISA: Call at (866) 387 7363. Mail to P.O. Box 2136, Austin, TX 78768-2136.  Contact by NetSpend goes the additional mile with complaints. If you have a complaint, you can email Chuck Harris, the NetSpend CEO, at

7) AccountNow Prepaid VISA: Call to (877) 762-2308. Write to them at P.O. Box 1966, San Ramon, CA 94583.

8) American Express Serve Card:  Call to (800) 954-0559. You can write to them at Amex Customer Relations 02-04-40. 4315 S 2700 W., Salt Lake City, UT 84184-0440.

9) PayPal Prepaid MasterCard: Call (866) 753-6440 There is a portal to send an email form at their website. Email to

10) Western Union NetSpend Prepaid Mastercard: Call at (800) 214-5483. You send them a letter to NetSpend's address.

At WiseWage cards

Varo Money customer service: 800.827.6526 or


Picture of card
Person making a phone call

Customer Service for WiseWage Cards

Regions Now VISA Prepaid Card: Call to (800) 734-4667.

MoCaFi Mastercard: (855) 266-2234 Mail to Mobility Capital Finance Inc., 215 W. 125th St., 4th Floor. New York, NY 10027 

Akimbo Mastercard: (855) 925-4626. They receive mail at Ficentive, Inc. 12500 San Pedro Ave., Suite 120. San Antonio, TX 78216.

Varo Money: (800) 827-6526. 111 Sutter St., Floor 13. San Francisco, CA 94104

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